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ONLINE TECHNICAL SUPPORT & REMOTE ASSISTANCE
If
you are requiring assistance then take advantage of our
online service.
Simply follow the "I can Help" link, then click
contact me and fill in your details.
Then download the secure software and we will be able to
connect to your PC, view and solve your problems.
1. Launch
CrossLoop
After the installation has finished, you can open CrossLoop
at any time by clicking the icon on your desktop or by
opening the program from the start menu.
2. Tell us
your Access Code
The Access code is a randomly generated 12-digit number used
to encrypt data sent between computers. This is the secure
code you we will ask for when we call you back on the phone
number you provided in the earlier steps.
3. Select Connect
Click the connect button. Your session should begin
momentarily. If it does not begin make sure you have
provided us with the correct Access Code and try again.
4. Allow the
Connection
Click the Allow button to allow us temporary access to your
PC. Your session should begin momentarily.
Select the Disconnect button in the lower right hand corner
of the application to end the session at any time.
Once we have corrected the fault you are then required to
pay us for the time taken fixing your fault. Rates are shown
in our profile page.
This can be paid via credit card , pay pal or cheque.
DOWNLOAD THE FREE SOFTWARE NOW
BASINGSTOKE
COMPUTER CLINIC
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